Customer Relationship Management (CRM)

MANAGERIAL CAPABILITY

Nature of organization : NGO

Total Supervisory Staff available : 110

Supervisory Staff proposed to be hired : 20

One Dedicated Assignment Manager shall be provided free of cost.
Labour productivity is proposed to be improved by:
Payment of Bonus
Salary Increment twice in a year on revision of minimum wages Granting Weekly Offs, Sick Leaves, Maternity Leaves & Other Holidays
Disbursing salary before 7th of every month through ECS/ Cheque/ Bank only
Implementation of Health & Safety Measures
Issuing Uniforms & other accessories free for cost
Giving above average compensation & facilities to staff deployed to boost their morale & to ensure loyalty
Complaints are to be redressed, Immediately Resolve

We proposed Services for the following belows-

1. Construction, Operation and Maintenance of Toilet Complex

2. Sanitation and Housekeeping Services

3. Hiring of Sanitation Services

4. Human Resource Outsouring Services

5. Multi tasking Services.

6. Comprehensive Services.

7. Fixed Remuneration Outcome-best services.

8. Facility Management Services

9. Mechanized and General Cleaning Services

Availability of Human Resources

Total Manpower : 500

Manpower available for Deployment : 150 Capacity of Hiring staff in time

allowed for commissioning of services - 250 Unskilled, Semi Skilled and skilled staff - 8th pass & above with 03 years of experience

Clerical & Non. et Technical Supervisory staff

Graduates & above with 5 to 20 years of experience

OBSERVANCE OF LABOUR LAWS

• Deposition of EPF Contributions every month
• Deposition of ESI Contributions every month 3. Issuing of ESI Cards within 30 days from the date of deployment
• Payment of Bonus
• Deposition of any liable taxes every month
• Granting Weekly Offs, Sick Leaves, Maternity Leaves & Other
• Performing 08 hours duty for each shift 8. Giving Uniform & Washing Allowance
• Providing Maternity Benefits, if any Holidays

We are committed to create consciousness and awareness both amongst our employees as well as our clients. We would endeavor to hold regular workshops and training sessions at the hospital site to highlight the same. Some of the measures we propose to introduce are:

• Controlling of Air Pollution.
• Increasing greenery and contributing to landscaping.
• Water harvesting and recycling of waste water.
• Usage of Environment friendly material particularly
• Banning the use of polythene bags and other non-biodegradable packing material.

Pest & Rodent Control Services

We offer Rodent & Pest control Services for the following:

• Rodent Control Services
• Cockroach Control Services
• Termite Control Services
• Bed Bugs Control Services
• Fly Management
• Mosquito Control Services
• General Disinfections